UK & Europe Shipping
We will get your order sent out within 2-3 days of you placing an order. Please allow 1-2 weeks for delivery. Get FREE Shipping if you order more than £60.
International Shipping
Your order will likely arrive within 2 weeks, but please allow up to 3 weeks before getting in touch.
Returns
If for any reason, you are unhappy with your item(s) please let us know by emailing help@planzero.co. Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will then refund you upon receipt (excluding the original delivery charge).
Customs Charges
Any customs or import duties may be charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges, and are not able to tell you what the costs may be, as customs policies and import duties differ from country to country.
